Category Behavioral change

“Every investigation pursuit some good as the object at which everything aims. Mankind is perpetually in search of moral values and right conduct, however, leading a truthful and virtuous life is not easy. Aristotle describes virtue as a habit that can be learned and gained through practice”. Aristotle’s Virtue Ethics to Business.

Internal Corporate Social Responsibility in Hotel Companies: Ethical Organizational Design, Accountability Mechanisms, and Responsible Governance

Manuel Jesús Sánchez-González, Rafael Robina Ramírez, Ana Leal Solís This study examines how Corporate Social Responsibility (CSR) can contribute to the development of a responsible governance orientation in hotel companies located in inland tourism destinations through internal organizational capabilities. Unlike…

Managing Digital Demands and Human Values: Leadership and Process Adaptation in Rural Banking Teams

Managing Digital Demands and Human Values: Leadership and Process Adaptation in Rural Banking

Rafael Robina Ramírez,Jesús Sánchez,Ana Leal Solís Digital transformation is reshaping bank management through standardization, metric visibility, and technological dependence. In rural banking, these pressures coexist with community embeddedness, local service knowledge, and relationship‐based service, making team adaptation especially challenging. This…

What role does the “smart employee” play in the economic development of the tourism sector. An empirical study in Spanish hotels

Purpose This study aims to define the “smart tourism employee” and explore how combining technological and interpersonal skills helps tourism workers adapt to emerging technologies. Design/methodology/approach A qualitative-quantitative methodology was used, proposing 22 indicators related to defining the “smart tourism…